Many managers ask me how long an occupational health appointment takes so that they can allow the right resource, and get value from the occupational health service provider.
In response, I put together an idea of what typical occupational health timeframes are. However, you need to bear in mind that if issues do arise these times can extend further. Therefore, it is a good idea to build flexibility into the schedule.
Other Time Needed for Occupational Health Appointments Schedule
You will also need to thing about setting up times for calibrating equipment and reading patient notes etc. and one thing that many managers forget is to schedule in a lunch break for the occupational health provider.
The biggest issue with setting up appointments is the fact that many do not arrive when they should do, meaning that the occupational health service provider, has to chase the employee around the factory or offices. Unfortunately by the time they get to occupational health for the appointment, the next appointment will be waiting. Which means either a delay for the next person or the original appointment cancelled for the person already waiting.
Missed Occupational Health Appointments
DNA’s, we call them, “did not arrive’s”, often cost businesses money and it is wise to check DNA’s if they are a regular feature in your occupational health appointments schedule. I would suggest that you ask your occupational health service provider to add the number of DNA’s to their reporting processes so that you are aware of wasted resources. Because another knock-on effect is you get behind with your health surveillance and health screening programmes.
The other way that you can lose money is if there are too many repeat appointments, or follow-ups, after the first assessment. If you can get managers in your company to take on the management of rehabilitation programmes, and better return to work interviews after an absence, eventually you will find it will cut down on how much time you need for an occupational health service provision, in the long-term.
One way of increasing efficiency from your occupational health appointments is to schedule a meeting with a senior manager or human resources at the end of each occupational health clinic for feedback and any follow-ups required; companies that adopt this strategy, in my opinion, get the best results from the occupational health appointments that day.
Schedule for Occupational Health Appointments
If you are interested in learning more about health surveillance and screening, have a look at my newest book for managers – The Manager’s Ultimate Guide to Health and Wellbeing at Work – Answers and Help You Need only £9.99 from Amazon.