A lock attached to a disk, indicating privacy of information
Working Well Solutions Privacy Policy

This privacy policy sets out how Working Well Solutions uses and protects any information that you give Working Well Solutions when you use this website.

Working Well Solutions is committed to protecting your privacy. Should we ask you for any personal information, we can assure you that it will only be used under the terms of this privacy statement.

Working Well Solutions may change this policy from time to time by updating this page.

You should check this page from time to time to make sure that you are happy with any changes.

This policy is effective from September 2013 and last reviewed in May 2018

What we collect

We may collect the following information:

  • Your name
  • Your email address

What we do with the information we gather

We need information to give you a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial rules to safeguard and secure the information we collect online.

Akismet Plugin: We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. These are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and improve the user experience. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these type of cookies on your device.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Plugin used: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.

Smush sends images to the WPMU DEV servers to optimise them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s Privacy Policy can be found here.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you fill in a form on the website, look for the box that you can click to indicate that you do not want the information used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@workingwellsolutions.com or fill in the contact form here:

We will not sell, distribute or lease your personal information to others parties unless we have your permission.  Or if required by law.

You may request details of personal information which we hold about you under the General Data Protection Regulations. A small fee will be payable. If you would like a copy of the information held on you, please write to Working Well Solutions Ltd. The address is on the homepage or fill in the contact form above.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at the above address. We will promptly correct any incorrect information.